“Tipping” and Performance Appraisals


Employees who regularly receive tips as part of their employment are receiving constant feedback about the quality of their work. For example, a waitress may serve twenty tables or more in one shift. All of those parties will likely leave a tip that represents the level of satisfaction the customers felt from the waitress’ performance. The waitress may learn to adjust her behavior or performance depending on the feedback she receives from the tip amounts. How can this be applied to corporate settings? Continue Reading →

This week on Twitter…

Ethical Leadership: A Domino Effect


How do great leaders gain their skills? The majority of successful leaders in organizations developed their skills by learning from others. Large organizations often appoint future presidents to work alongside current presidents. The hope is that future leaders are able to learn from current leaders and eventually follow in their footsteps. What about ethical leadership? What impact do leaders have on ethics in the workplace? Continue Reading →

This week on Twitter…

This week on Twitter…

This week on Twitter…

Escalation of Commitment and Organizational Commitment


Escalation of commitment occurs when we invest resources into a course of action that is failing. Resources can be time, money, energy, etc. that we continue to put into an investment because we do not want to appear to be inconsistent. Escalation of commitment fits well with the model of organizational commitment developed by Rusbult and Farrell (1983). Continue Reading →