And So…What Have You Done?

Posted on December 18, 2013 by TNS Consulting Team (via Scott Spayd)

Xmas81_Lennon“And so this is Christmas. And what have you done? Another year over, and a new one just begun.” I love those lyrics from John Lennon’s “Happy Christmas – War is Over.” If you listen carefully to them, it was written during the Vietnam War in the 1970s. The tone is generally to bring peace on earth to all the strife of that era, including racism. Indeed, strife is still perpetuating itself in every era, and every generation.

That’s not exactly why I’m writing this blog. Every year when I hear this song on the radio, the lyrics, “…And what have you done? Another year over, and a new one just begun,” always stop me in my tracks and I think, what have I done this year? In general, I think I’ve been pretty good to my neighbor, gave to charities I can afford, gave to the church, gave time to my folks and grandchildren. I think I’m doing all I can to be a good citizen. Am I just doing the status quo? I hear of great things other people do, whether they can afford to do them or not, such as Hollywood movie stars making gigantic contributions to charities, volunteers at church and community, and just recently, an extremely generous man gave away his millions he won playing the lottery!

So another year over, and a new one just begun, eh? What are you going to do to improve or change the world? If that’s too high of a reach, how about starting where you work? Since most of us spend 80% of our time at work, doesn’t it make sense to try to improve the workplace?

When people feel safe and secure at work, it follows that they are happier in their private lives at home and consequently, they begin to feel more giving to their fellow man. It’s not about the money, necessarily. It’s about the treatment of employees.

How do you make improvements at work? You know I’m going to suggest handing out employee engagement surveys, because that’s the start. But with a new year up and coming, follow through with the results! Next year, when you hear John Lennon singing, “And what have you done?”, you can say to yourself, “We made significant improvements at work, and our people are happy again.”

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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