TNS’s Mike Schroeder Speaks at Qualtrics Summit 2015

Qualtrics-Summit-2015-Website-Banner

FEBRUARY 18, 2015 – Mike Schroeder, CEO of TNS Employee Insights, is in Utah this week, not only to enjoy the scenery, but he was invited by Qualtrics to speak there again this year. The title of his presentation is, “Employee Engagement: From Insights to Action Plans.”

Mike will discuss how to move from insights to actionable improvements in employee engagement. How do you coach your managers about what they need to do with employee engagement survey results? What do they do to move the needle in the future?

See Qualtric’s Facebook page for more details and see where we are listed on their website!

If you want to know more about the presentation, please feel free to contact me.

https://success.qualtrics.com/ondemand-employee-engagement-what-is-it-how-to-improve-it.html?ref=social

https://www.facebook.com/Qualtrics

Change is Good

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I’m all for progress, but I don’t want to change. Isn’t that a silly statement? Of course it is. It’s duplicitous.  You can’t have one without the other. One must change in order to progress. Yet, there are many of us who unknowingly insinuate this all the time, whether it’s part of one’s personality, or the outlook by top administrators of a company.

As human beings, we know we are creatures of habit, and as they also say, “Old habits die hard.” It’s true. It’s also true that the older one gets, the more reluctant one is to change. Boy, I feel as though I’m having a déjà vu as I write this, but we may say we are all for progress, but we are doing things that insinuate otherwise. There’s the ambiguity!

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Leadership Tips to Live By

An Interview with Dave Herda Sr.

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During a college course on leadership in the workplace, one of our assignments was to interview a prominent leader of any organization. At the time, I worked for Ameritech when Dick Notebaert was CEO. I tried to get in touch with him, but to my disappointment (and his) he would be in Europe on vacation for several weeks.

There are leaders all around us. They don’t have to be the president of a large corporation, or have a big title. What they do need is the experience of being a good leader in which their reputation attests time and again that they are worthy of recognition and greatness. Therefore, I chose to interview David Herda, superintendent of the Northern Illinois Gas Company.

Below are 8 interview questions on leadership that I asked Mr. Herda.

1. What is your philosophy on leadership?

“To lead by example. You can’t ask subordinates to do something that you wouldn’t do.”

“You can’t compromise your scruples or morals.”

“You must encourage your subordinates and support them.”

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Manager’s Bad Advice Could Lead to Dismissal

managerHere’s one for the books. I know someone who works for a major food chain here in the Midwest. I’ll call her Jane to protect her identity. Jane is just reaching her one year anniversary as a part time florist. A few times she has had to clarify certain procedures and protocols with her boss. Naturally.

Due to Jane’s boss not being able to extend her more working hours as a part-timer, she asked her boss if she could arrange her schedule should she be called to work at another occasional part time job – given enough notice. The boss told Jane that if that opportunity landed on a day she was scheduled to work, she should just call in sick that day. Jane took offense to the advice of lying and calling in sick because she has a good work ethic. Not only did Jane’s immediate boss tell her to call in sick but so did the store manager who has years of experience with this particular food chain.

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TNS Floats to HRMAC Summit 2014 in Rosemont

 

TNS-Tradeshow-Balloon

On October 23rd at HRMAC Summit 2014, we are taking part in a very special venue. Our CEO, Mike Schroeder will speak at one of HRMAC’S Industry Knowledge Sessions held during the show.

Industry Knowledge Sessions is an opportunity to present unique thought leadership content or a case study to the Summit attendees through a 30 minute information-based session.  This session is intended to be educational in nature and focus on industry knowledge through best practices or a client case study.

Since we just published a book on tips for managers on how to engage their employees, we found that the requests for the books were so overwhelming that we printed more and now want to present these very helpful tips at HRMAC.

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Mike will be presenting his session (C5) at 12:15 pm in Room 14.

Check in, Session Times & Room Assignments: All breakout sessions are located on Level 1. Please go directly to the room your session has been assigned (room changes may occur if necessary but will be prominently communicated via on-site signage).

Come see us at booth 320!

Tip 1 – Get to Know Your Employees

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Intro: This blog is written to further elaborate with my own views on the  “8 Tips to Engage Your Employees” booklet written by our experts.

“My supervisor cares about me as a person.” Our research shows that highly engaged employees respond favorably to this survey item by 83%, compared to 4% of the disengaged. I wish there was an item which states, “I can’t wait to get home each day so that I can talk to my loved ones about my work.” If this were an actual survey item, and if it were answered, “Strongly Agree,” then it leads me to think that the person does not confide in others about work or anything else to his or her supervisor. If one were to answer “Disagree,” to that statement, it might be an indication that he or she is satisfied with leaving work at work, and feels free to discuss matters with his or her supervisor without fear of retribution. What kind of a supervisor allows you to feel that way? The answer is one that cares about you as a person. At one time or another, most supervisors were subordinates too, so they should know how the shoe feels on their other foot.

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Good Leadership Drives Employee Engagement

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I read a great “bloggicle” (blog-article) written by Justin Locke which posted today, May 21, 2014. It’s entitled, “The Flip Side of Employee Engagement.” The title tells me a lot already and then after reading it, learned just how vital leadership’s role is.

You can have plenty of engaged employees but if management cannot or will not foster a healthy work environment in order for engagement to thrive, you will soon have a toxic environment that can lead to exiting employees.

Yes, good leadership drives employee engagement, and as Locke puts it, “…’engagement’ is no longer a nice thing to have, it is now essential to your bottom line.” To that end, wouldn’t it be wise to train managers to acquire more people skills? Nowadays, many managers not only have to manage their people, but they too, are doing the work alongside them. Do they have time to work on people skills? Perhaps they should make the time. Even having a manager’s forum or meeting once a month to discuss issues with HR or the organization’s top leaders could provide them with the soft skills required to invoke employee engagement.

Experienced Gens Lead by Example

We are NOT all equal

gens shaking handsHere’s a thought for the older generations in the workplace today, and I refer to mostly Veterans and Baby Boomers: You are NOT equal to your millennial and Gen-Xer coworkers. It is my contention that when it comes to experience on-the-job, or just life experience in general, one cannot deny that “we should know better” so to speak when it comes to certain matters at work. Therefore, it is up to us to be the mature leaders that our younger counterparts will want to look up to. You do not have to be a manager or VP to be this kind of leader. Simply by virtue of your age, you are automatically a leader. HOWEVER, WE OLDER GENS LEAD BY EXAMPLE.

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One-on-One Psychology Needed to Stimulate Employee Engagement

In my opinion, there are several different levels of employee engagement according to how one experiences his or her world. This coincides with several demographics as well, and not just age, tenure, race, work location, position, which are typically surveyed, but also maturity, heritage and family traditions, education and career aspirations, which reflect an individual’s personality traits. Survey items (questions) zero in on how groups of employees feel collectively about certain topics. Even though written comments are recorded and analyzed as well, they are not addressed on an individual level face to face with an employer. Even an item, “My supervisor treats me with respect and dignity,” is grouped with other employees’ responses.

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Recipe for Great Leadership

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When it comes to leadership quotes, one site I recommend is Henrik Edberg’s 25 Great Quotes on Leadership. Thank you, Henrik for the leadership quotes you compiled on your site.

To quote Henrik, “One of the more fascinating topics of life is the leaders of history and how they shaped the world.” Imagine being any of our presidents of the United States, Vince Lombardi, Aristotle, Mahatma Ghandi, or Helen Keller, just to name a few.

What comes to mind when you think about leadership in the workplace? What qualities must a true leader possess? Is it someone who is handsome, charming and charismatic? Is it someone who makes persuasive speeches? Or is it someone who leads by example? If the people follow and do what is asked of them with a happy, healthy attitude, then there is good leadership. Do your people have a healthy attitude? What is that secret recipe for great leadership?

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