I would like to add on to the “Engagement Tops the List for Keeping HR Up at Night!” post, written by Christy Kessler (http://blog.tnsemployeeinsights.com/?p=3540). She brings up some great points, but what about the Equal Employment Opportunity Commission (EEOC)? From my experience, an EEOC lawsuit is an HR department’s worst nightmare.
I have spent a year working for the EEOC before working here at TNS Employee Insights and I have been involved in several multi-million dollar lawsuits against some reputable organizations. From interviewing countless witnesses and class members, I have found a clear trend: most employees are simply too scared to go to management about their issues in fear of retaliation. In many cases, it is management that discriminates against their employees. However, it only takes one complainant to get others talking, resulting in what could be a 4 year migraine for your HR department. Believe me, the EEOC is relentless.