How to Steer Clear of Toxic Environments

toxicToxicity can happen anywhere at any given workplace no matter how small or large, or what industry. Where there is human interaction, there is potential for disappointment that can add up to unhappy employees. Unhappy employees tend to want to spread their misery to others, even if unknowingly doing so. The disengagement of such employees is off the charts. What becomes toxic is the spread of that unhappiness and others’ reaction to it.

Continue Reading →

Manager’s Bad Advice Could Lead to Dismissal

managerHere’s one for the books. I know someone who works for a major food chain here in the Midwest. I’ll call her Jane to protect her identity. Jane is just reaching her one year anniversary as a part time florist. A few times she has had to clarify certain procedures and protocols with her boss. Naturally.

Due to Jane’s boss not being able to extend her more working hours as a part-timer, she asked her boss if she could arrange her schedule should she be called to work at another occasional part time job – given enough notice. The boss told Jane that if that opportunity landed on a day she was scheduled to work, she should just call in sick that day. Jane took offense to the advice of lying and calling in sick because she has a good work ethic. Not only did Jane’s immediate boss tell her to call in sick but so did the store manager who has years of experience with this particular food chain.

Continue Reading →

Can One be Overly Engaged at Work?

sucking-up-to-boss3What is just the right amount of engagement or is there just no such thing? Either one is engaged or not. There are no shades of gray. However, I wonder how others may view this thought.

I don’t ever want to be that person who is always “sucking up” to the boss, and yet, there are some who might misinterpret a good working relationship between a boss and a subordinate. I don’t think you should ever have to make excuses or explain to anyone why you have that good working relationship unless it’s just to say that you have good karma, while still being very much engaged.

“Sucking up” to the boss also doesn’t mean you’re engaged. In fact, in many cases it can mean the opposite because a person’s motives for buddying up to their boss could mean they want a promotion, more money, or special favors. Who knows? Brown-nosing does not equate to employee engagement. Brown-nosing or “sucking up” is all about the person doing it. They have the “me syndrome.” It may seem like they are engaged, but their motives are very deceptive.

An employee who is truly engaged, does great work and is recognized with a pat on the back by their boss, deserves accolades – not favors. Anyone witnessing the pat on the back may just be envious, while at the same time, happy for that person who deserves the merit. Envy of someone’s situation is not jealousy. Jealously harbors resentment. Envying someone for doing a good job with recognition should only inspire others to achieve success at work.

I believe that the notion of someone being “overly” engaged is only in the mind of the observer. Either one is engaged or one is not. Anyone who believes that any of their coworkers are overly engaged is perhaps mistaking them for being enthusiastic or passionate about their work.

 

Managing Managers’ Feelings

Business HandshakeIt’s probably happened to all of us at one time or another, when we have a manager that just doesn’t like us for some reason. Who knows why? You try your best to figure it out with coworkers and friends, and still you get a weird vibe. What’s this all about?

Well, managers are human too and so are personality clashes. That’s a very human trait and sometimes you don’t even know why you clash with someone. But underneath it all, there is a reason and you have to do some brainstorming to get to the bottom of it. But how?

After just writing about a jealous boss, maybe there’s a social case where it’s not jealousy but a genuine personality clash. Personality clashes can be as intricate as personalities themselves. You don’t have to have the same kind of personality to have a clash. You could be two polar opposites whereby you’re not liked for you’re A-type, bombastic personality, while your manager is B-type, quiet and reserved.

Continue Reading →

What Prevents You from Doing Your Job Well?

distraction

From time to time, perhaps it’s a good idea to rid ourselves of distractions that prevent us from doing our jobs well. Oftentimes, I allow myself to be distracted by things that are either in my control or not. For example, I should have my cell phone off while at work. If anything is really urgent, as in a medical emergency, my nearest and dearest know my work phone. You may think that a simple text is not distracting but consider that you answer a text which involves a social situation with one of your friends. It’s not necessarily the text that’s distracting or your reply, but it’s thinking about the situation afterward. If it doesn’t bother you and you can jump back in your work like a horse with blinders on, then this is not a problem for you.

Continue Reading →

TNS Floats to HRMAC Summit 2014 in Rosemont

 

TNS-Tradeshow-Balloon

On October 23rd at HRMAC Summit 2014, we are taking part in a very special venue. Our CEO, Mike Schroeder will speak at one of HRMAC’S Industry Knowledge Sessions held during the show.

Industry Knowledge Sessions is an opportunity to present unique thought leadership content or a case study to the Summit attendees through a 30 minute information-based session.  This session is intended to be educational in nature and focus on industry knowledge through best practices or a client case study.

Since we just published a book on tips for managers on how to engage their employees, we found that the requests for the books were so overwhelming that we printed more and now want to present these very helpful tips at HRMAC.

TNS_2719-14_TipsBookletMediaPack_Blog

Mike will be presenting his session (C5) at 12:15 pm in Room 14.

Check in, Session Times & Room Assignments: All breakout sessions are located on Level 1. Please go directly to the room your session has been assigned (room changes may occur if necessary but will be prominently communicated via on-site signage).

Come see us at booth 320!

Good Parenting Skills Essential for Employee Engagement

parentingHow do good parenting skills affect employee engagement? What does parenting have to do with their son or daughter being engaged or disengaged at work?

If one is still lucky enough as I am to have their parents around to offer advice once in a while, consider how their influence can affect your work. My parents—my good parents—have always supported my goals in life, especially my talents. They are the wind beneath my wings, so to speak. I have always taken into account their honest feedback, good or bad, at several of the jobs I had in my life. That being said, sometimes when I felt I was not being treated fairly, they gave me open and honest feedback. If I was wrong, as hard as it was to take, I realized they were telling me for my own good in order to grow in the working world. So, there it is; growing up in the working world could use some parenting.

Continue Reading →

TNS Headed to Nashville for Leading Age Expo 2014

TNS-Tradeshow-BalloonOCTOBER 15, 2014 – TNS Employee Insights will attend the Leading Age Annual Meeting & Expo in Nashville on October 19th to 22nd.

The Leading Age Annual Meeting & Expo is about embracing managed care programs, implementing new technology solutions and developing housing with service models. Attending the show will be thousands of ALF (Assisted Living Facility) professionals who will attend 150 expert-led education sessions.

Our presence at Leading Age is to promote our brand and offer our services, specially tailored to this market. Our brochures specifically speak to the ALF audience, illustrating our understanding of their business needs.

TNS Employee Insights provides associate (employees) and resident surveys to help ALF businesses find solutions to problems.

If you are planning to attend the Leading Age Annual Meeting & Expo 2014, please find TNS Employee Insights at Booth 2013.

Is Your Boss Jealous?

worlds_greatest_mean_boss_lady

I’m sure there are plenty of us out there who would just love to walk off their jobs due to having a bad manager, and throw something on the way out. Why is that?

When you first started your job, everything was just peachy, and your new boss didn’t show any signs of maleficence. They call this the honeymoon phase. Then little by little the evil leaked out. Your ideas are no good anymore for some reason, you’re overlooked to attend critical meetings, and in general, your boss is treating you as though you have the plague.

You say you’re a rock star when it comes to your job, and always go above and beyond the call of duty, fully engaged in your work and interested in the company business. You’ve already received 2 glowing annual reviews. You’re well-liked by your peers and little birds land on your shoulders in the morning to help you dress. You’re immaculate about your hygiene, and your attire is always fashion plate worthy. When you smile, your bleached white teeth twinkle. So what’s the beef with your boss?

Aside from not be doing your job correctly, is she* jealous of you? Is she afraid you’ll steal her position? Did you say something hurtful without realizing? There could be a lot of reasons why the boss has suddenly turned mean. If you start going home with this on your mind, and begin to worry, it’s high time to ask her what’s wrong.

Schedule a chat time between the two of you to discuss it. If you’re dealing with someone who is truly vindictive, insecure, and lacks leadership skills, you probably are dealing with a jealous boss. If it’s your work that’s the problem, in my view, this boss would be the type who couldn’t wait to tell you where you’re making mistakes. On the other hand, could it be that she is not telling you what your failings are in order to let you fall? Who knows?

One thing’s for sure, you will never know until you hash it out. Trust your perceptions about this boss as to what kind of personality she possesses, and if you feel that a one on one meeting will end up with your words twisted or misinterpreted, then you had better have a third party present, such as an HR rep, another manager, or coworker whom you can trust.

Continue Reading →

Do you have to “Bark” and “Meow” about everything?

complainersI never complain about anything. Everyone knows I sit perfectly at my desk, am quiet and make no waves. Ha! Of course if I said that seriously, my coworkers would have me committed.

Every so often, I find myself complaining and while I believe you have to have someone as a sounding board, it’s wise to do this only once in a while. There are those who are unhappy, either with their work or their private lives, and they tend to complain about everything – ALL THE TIME. Nothing is positive and the glass is always half empty.

If/when I think I’m complaining too much, I have to make an immediate self-assessment. Me first because all else reflects what I am thinking or doing.

1. Did I get enough sleep last night?

2. Is it a “crabby” Monday morning?

3. What’s going on at home that I’m bringing to work and taking it out on everyone?

4. Is it money problems?

If I’ve answered any of my self-assessment questions, then I know I have to regroup, take a deep breath and think before I complain again to anyone. Be careful with the coffee too, though I need it to stay awake if it’s self-assessment #2.

Continue Reading →