Employee Engagement Survey Used as Best Communication Tool

86089312_4When you think about conducting an employee survey, consider the benefits of it being one of the best and most significant communication tools you can use at your company.

Employee engagement surveys are not used strictly for collecting feedback. Pre-survey communications; advertising that the survey is coming, should relay survey goals, anonymity and post-survey findings. These communications should come from the organizations top leadership.

  • The first message should be that the organization’s leadership is genuinely interested in what employees have to say.
  • Each question on a survey should be examined thoughtfully to ensure they are consistent with the company goals.
  • Show where there are areas of strengths and weaknesses and communicate to employees how the company intends to change them.
  • On the survey, remember to ask about employee benefits. This may be the only time you can elicit feedback about them.
  • Employees should be able to share their thoughts without retribution when they voice their opinions – whether on an employee survey or in person. Does your company have a culture of trust? If employees do not trust the organization, they may not answer survey questions honestly if they fear retribution.
    Some employees think that online surveys are much less anonymous than paper, because they think their IP addresses will link survey responses to individuals. They must be assured by management that the data and feedback collected will never be singled out or individuals identified. TNS ensures that privacy and anonymity is lock-tight when using our online survey technology.

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FREE 8 Tips Booklet Going Fast!


This little booklet speaks to managers and is chock-full of great tips and stats that we at TNS Employee Insights have compiled to illustrate the depth and importance of engaging employees.

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Or visit our website – www.tips.tnsei.com

Aging Workforce Needs Help with Aging Parents

Is Parent Daycare on the Horizon?

iStock_000021378224_websizedAs the workplace is changing, some Boomers are realizing they will never be able to retire unless forced out. To top it off, some may have parents to take care of. This could happen to anyone at any age depending on how old one’s parents are, but I’m looking at a potentially vast majority of us who are extending our working lives for one reason or another instead of retiring and taking care of one’s parents full time.  In particular, I’m referring to parents who are not geriatrics, but lucid, and capable, to a certain extent, of maintaining a house, cleaning, driving, shopping, and the like.

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Recipe for Great Leadership


When it comes to leadership quotes, one site I recommend is Henrik Edberg’s 25 Great Quotes on Leadership. Thank you, Henrik for the leadership quotes you compiled on your site.

To quote Henrik, “One of the more fascinating topics of life is the leaders of history and how they shaped the world.” Imagine being any of our presidents of the United States, Vince Lombardi, Aristotle, Mahatma Ghandi, or Helen Keller, just to name a few.

What comes to mind when you think about leadership in the workplace? What qualities must a true leader possess? Is it someone who is handsome, charming and charismatic? Is it someone who makes persuasive speeches? Or is it someone who leads by example? If the people follow and do what is asked of them with a happy, healthy attitude, then there is good leadership. Do your people have a healthy attitude? What is that secret recipe for great leadership?

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WANTED: Personal Work Experiences

arguingIn an effort to understand how work-life affects society, it makes sense to begin by studying individual work experiences. I recently wrote an introduction on the topic of Occupational Health Psychology (OHP), which concerns the application of psychology to improving the quality of work life and to protecting and promoting the safety, health and well-being of workers.

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Rate Your Manager – Ho, Ho, Ho or Bah Hum Bug!

WorldsBestBoss_HollySo, how flexible are managers when it comes to allowing their employees time off around the holidays?  Are employees given flexibility to balance their work and personal obligations?

According to TNS 2013 global normative benchmark data, there’s a bit of difference between high performing organizations and those that don’t measure up to these ideal standards…

77% of employees in high performing organizations say that their managers support them in balancing their work and personal lives as compared to 69% in a typical organization.

As a manager, isn’t it time you celebrate your employees and their commitment to both you and their families – I vote, “Ho, Ho, Ho”!

Wellness Programs: What is the Value?

Healthcare is on all organizations minds right now. There are going to be a large amount of changes coming our way and it is not only for organizations to think about how the healthcare reform will impact their structure, it also brings to light the cost of healthcare. One of the easiest and most effective ways to help cut benefit costs may be utilizing wellness programs. Continue Reading →

Virtual Work


The recent increase in “virtual workplaces” in our society is an exciting development that may change how people understand the typical work atmosphere. When considering the average work environment, many envision a plain office building filled with cubicles and employees in corporate casual attire. Since technology has advanced to the point where people can effectively communicate in ways besides the archaic board meeting on Monday morning, the typical work environment is able to be transformed into something far less traditional.

Many kinds of consultants in business have previously spent much of their work hours traveling to companies across the country or world. The new advancements in communication including resources like Skype, Facebook, and Twitter allow for many of the same exchanges that would normally occur in a meeting within an office setting that now can occur within several employees’ homes with the use of video calls.

The article by Cascio (2000) explains some of the benefits and drawbacks of this virtual shift. Among the benefits are an improved work-life balance due to the fact that many jobs can now be performed from within an employee’s home. Cascio also mentions that this shift of employees working from home can save companies thousands of dollars in office space that is no longer necessary to maintain or even own.

The disadvantages to this style of communication, however include the ways in which we understand each other. That is, in an email or phone based interaction, many subtle nuances of body language and facial expression can be lost. At present, this would be a large issue for effective an complete communication but I believe as this method of communication becomes more popular, so will employees’ skill at picking up subtle language cues by new means.


Cascio, W.F. (2000). Managing a virtual workplace. Academy of management executive,
14, 81-90.

On Retaining Millenials

Whether you subscribe to the idea that there are or are not generational differences in employees, it is important to make an effort to try new methods for retaining employees of all ages. However, when considering the massive ambition that Millenials are said to have, it is hard to ignore that employers are looking for ways to hold onto younger talent that may be likely to leave for advancement opportunities. The following are a few quick tips for communicating with Millenial employees in such a way that they feel valued and empowered to achieve great things at your company. Continue Reading →