Emotional Intelligence: Necessary for Leadership?

Posted on July 5, 2013 by TNS Consulting Team (via Scott Spayd)

Emotional intelligence, the ability to regulate one’s mood in the face of difficult situations, has become a hot topic in the realm of leadership.  Possessing high emotional intelligence levels has long been considered a necessity for a strong leader.  It is believed that the best leaders have the cognitive ability to regulate his or her emotions depending on the situation.

How else can emotional intelligence influence leaders?  Pinder (2008) describes other ways that emotional intelligence can benefit leaders in organizations:

Knowing one’s emotions: Self-awareness, recognizing a feeling when it happens.

Managing emotions: Handling feelings so they are appropriate in the circumstances; being able to soothe oneself, to shake off gloom, and to generate positive feelings when necessary.

Motivating oneself: Being able to energize oneself, to get “into the flow state,” to delay gratification, and stifle impulsiveness.

Recognizing emotions in others: Being empathic, able to sense the feeling states that others are experiencing.

Handling relationships: Being able to generate constructive relationships with others, being popular, exerting leadership or support, being able to be a friend.

Do you believe emotional intelligence is necessary for strong leadership?  Do you think leaders in your organization possess high levels of emotional intelligence?


Pinder, C. C.  (2008).  Work motivation in organizational behavior.  New York, NY:  Psychology Press.

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

What Others Are Saying

  1. Kathy Razzi June 16, 2011 at 10:27 am

    Hi Gail,

    It’s me, Kathy Razzi, co-blog-writer! I love your blogs – when I get a chance to come here myself and check them out. I am particularly interested in the Emotional Intelligence you wrote about. Several years ago, I read Daniel Goleman’s Emotional Intelligence (10th edition 2005) and it seems there’s a lot more going on in the brain than simply an exuberant personality and hypersensitive traits of a person. Apparently the hyperthalumus of the brain plays an important part of emotions aiding to the intelligence. I’m going to pick up that book again – and read the whole thing this time and get back to you. Thanks for this blog!!! Brava!

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