Employee Engagement from Ground Zero

Posted on March 22, 2013 by TNS Consulting Team (via Scott Spayd)


While many organizations keep up with the latest organizational trends, there are plenty of organizations that are behind the times. With our current economic state, it is not always an option for organizations to focus on organizational change or development when survival is the only option. So, how exactly does an organization begin to create an environment that encourages and strengthens employee engagement?

Cross, Gray, Gerbasi, & Assimakopoulos (2012) conducted research to examine how organizations can best build employee engagement. The researchers described several ways in which organizations can create high levels of employee engagement including:

Financial incentives. Providing employees with financial incentives can significantly help employees feel that they are part of something bigger within their organization. Financial incentives such as profit-sharing can help employee feel engaged on the job.

Focus on relationships. Highly engaged employees desire strong relationships within the organization. This includes relationships with leaders within an organization. Positive interactions with coworkers can positively boost an employee’s well-being.

Involvement. A great way to help employees become engaged in the workplace is by allowing them to take part in organization processes and decisions. When employees feel they have a voice, their engagement levels are impacted.

Build networks. Similar to building relationships, allowing employees to develop networks within the organization and other organizations can have positive implications. Engaged employees want to advance not only at their organizations but with their careers in general. Allowing employees the opportunity to network with one another is a great option in building employee engagement.

These were just a few ways you can help build employee engagement at your organization. Do you have other ideas?

Reference: Cross, R., Gray, P., Gerbasi, A., & Assimakopoulos, D. (2012). Building engagement from the ground up: How top organizations leverage networks to drive employee engagement. Organizational Dynamics, 41, 202-211.

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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