Posted on September 15, 2012 by TNS Consulting Team (via Scott Spayd)

When you are working hard and putting forth your best effort everyday at work, what is it that you want to hear from your boss? Do you want to hear that you have done something wrong or have cost the company money? Of course not! We all long to be recognized for the effort we put into our work.

Managers and leaders are all different in how they choose to respond to employees’ work. Many of us have experienced the “silent” manager who does not say anything good, but doesn’t say anything bad about our work at all. While we may not be hearing negative feedback, some feedback would be helpful. The silent manager may think he or she is helping employees by not overly criticizing or overly praising employees, but really the manager is not helping employees improve.

Other managers only focus on negatives. Managers who only point out employees’ failures are severely impacting the moral of employees whether they know it or not. I have always appreciated my managers letting me know when I have made a mistake because that is how I am able to improve. But, it is frustrating and damaging to one’s self-efficacy when the mistakes are the only things being pointed out.

Successful managers are able to balance out recognition with employees. That is, giving negative feedback and also praising an employee when they have completed a task successfully. Our global panel revealed that 57% of employees feel they are getting the recognition they deserve on the job. This statistic tells us that there is a discrepancy in the amount of recognition that employees are receiving.

The workplace today is a very different place than it was years ago. With employees taking on more and more responsibilities and working with lean departments, longer hours and mounting work results. Now more than ever recognition for employees is extremely important.

Do you feel you are receiving adequate recognition for your work? What can your manager do better?

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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