What Does Emotional Intelligence Mean for Recruitment?

Emotional intelligence is the ability to identify current situations and regulate one’s emotions based on these situations. It is believed that strong leaders possess high amounts of emotional intelligence. Because emotional intelligence is becoming more and more popular in the business world, recruitment efforts have adapted. Recruiters are now asking themselves the question, “Should we measure job candidates’ emotional intelligence levels during the hiring process?”

Many organizations have rigorous testing in place for their hiring process. The most common tests, which most of us have seen or taken, include personality, cognitive and mental ability tests. While we may not consider it a test, an interview is also an evaluation or “test” that organizations use to identify candidates’ strengths and weaknesses. This begs the question, is it appropriate to measure candidates’ emotional intelligence levels? What would these results tell us?

Emotional intelligence has been considered a strong indicator of how an employee will perform on the job and has also been an indicator of leadership behaviors (Downey, Papageorgiou, & Stough, 2006). Continue Reading →

A Case of Adverse Impact

  • West plaza of the Supreme Court Building in snow

In 2009, the United States Supreme Court made a decision about the presence of adverse impact on a promotional test. The New Haven, Connecticut fire department used a test to determine which employees would receive promotions. Nineteen white and one Hispanic firefighter passed the test and should have been eligible for promotion. However, the New Haven fire department decided the test was not valid. The twenty firefighters that were denied promotion argued that they were discriminated against, while the fire department claimed to fear a lawsuit over adverse impact. Continue Reading →