How to Persuade Others Through Framing

http://www.sxc.hu/browse.phtml?f=download&id=609386Framing is a term that describes the specific arrangement of wording that can impact a person’s judgment one way or another, even if rational decision making should prevent this. That is, one can present a message one way that will elicit one type of judgment or reaction while re-framing the same message a different way can elicit a different type of judgment even though it is the same information. Continue Reading →

Make Better Decisions Today

In business, making appropriate decisions is absolutely crucial to the organization’s success. Decision-making is so important that many researchers have even devoted their lives to understanding what leads people to make the best decisions possible. For example, is it better to make an important decision using the long-term expertise of those who have worked closely in the organization or is it better to use an outside perspective? Continue Reading →

Help Others Make Better Decisions

In one of my previous posts titled, “Make Better Decisions Today,” I shared some information on how to make better choices by being objective and unbiased. Now, I would like to share an interesting tip for helping others to make better decisions. In many organizations, leaders hope to develop their staff to be the best employees they can be by training them on specific tasks relevant to their work. While job-specific training is certainly very important, it is also important to offer other tools for helping employees to transfer what they’ve learned to other situations on the job that may not have been covered in training. Continue Reading →

Compensation and Sensitivity


When organizations start talking about compensation with employees, what happens? There can be good and positive reactions and there can also be dissatisfaction and the need to be sensitive to how employees feel. Continue Reading →

Employee Involvement


It can be difficult as an employee to be in a job where you feel that your input is not recognized. It is also hard to feel loyal or committed to an organization lacks recognition of employee opinions. How can organizations foster a healthy organization and employee decision-making process? Continue Reading →

Workplace Bullying Interventions


So your workplace has a bully or two. How are you going to handle the negative impact of a bully on the relationships within the workplace? Some would say it is best to ignore the bully(s), but ignoring the problem does not solve it. When a bully threatens other employees, something must be done. So, what should an organization do to combat bullying? Continue Reading →

Do Leaders Use Gut Instinct?

In the realm of cognitive psychology, it is believed that when we make decisions it is best to use data as our guiding light. For example, a nurse should make a decision about a patient’s condition based on what research tells us. If research tells us that a certain blood pressure level indicates a problem, then the nurse should use this information to decide what to do to help the patient. Using this actuarial judgment method, the individual makes decisions based solely on empirically established relations between data and the outcome of interest. Continue Reading →

Food for Thought: What Would You Do?

Last week in my Leadership and Ethics graduate course, we had a speaker come to our class and discuss ethics.  The gentleman is the head of his human resources department and presented us with ethical dilemmas he has actually faced in the workplace.  One scenario in particular led to an interesting discussion: Continue Reading →