2 Perspectives on Respect

http://www.sxc.hu/browse.phtml?f=download&id=479608There are many reasons why an employee may perceive or experience a lack of respect in an organization. Perhaps an employee feels the manager speaks condescendingly to him or her. Maybe some employees see that they are systematically excluded from team meetings that they feel they should be a part of. It’s possible that an employee is used to certain culture of respect at a former organization that is not as apparent in his or her current organization. Whatever the reason, there seems to be a disconnect in perceptions of respect at work based on one’s status in the company. Continue Reading →

Transformational Leaders and Employees

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Take a minute to think about the leaders at your organization. What are the characteristics that define each leader? Is there one key quality that sticks out or is it a combination of qualities? It is no surprise that transformational leaders can have a very positive impact on employees within an organization. Continue Reading →

Why Does Employee Engagement Matter?


When we look at organizations, there are so many different components that comprise the relationship between employee and organization. It is hard to pinpoint the most important aspect the influences this relationship. The hottest topic is normally job satisfaction. Why is this? I believe that while job satisfaction is not “easy” to diagnose and solve, it is often used as a scapegoat for organizational problems. Continue Reading →

Are Long Hours Worth It?


The typical 40-hour workweek rarely exists anymore. The economy has created a tightening of the number of employees in organizations. As a result, employees are forced to take on more responsibilities and this creates longer hours. But, are these longer workdays as productive? Continue Reading →

Socialization for Employees With Disabilities

New employees undergo a socialization process in the organization.  Norms, culture, language, and the way in which employees interact with one another are behaviors that are observed by a new employee.  Over time, employees will become accustomed to the way in which employees communicate with one another.  There are instances in which employees do not fit into the social norms of the organization and the results can be negative.  Employees may be labeled as “outcasts” and are not included in social situations within the organization.  Continue Reading →

TRAINING DAY

Employee training is only effective if its desired results and actions are allowed by management to be practiced by the employees.

This is a powerful statement I happen to believe in. All too often at various training sessions I attended in the past, I heard less than mediocre enthusiasm, seen rolling eyes, and heard negative responses. I’m not surprised when I hear someone comment:

  • I think this is a complete waste of time and money.
  • Who’s going to remember all this?
  • I doubt we will be allowed to practice what we learn.
  • I’ve learned a lot on a personal level but not on a professional level.
  • This is not going to help our situation at this company

The list of negatives goes on. However, I was very delighted to hear just the opposite at our last company-wide training session which was scheduled over 3 days, for 3 hours each day. The training was very interesting and engaging. There were plenty of questions posed to us individually. In essence, we were asked to voice our opinions and experiences without criticism.

My personal experience with training leads me to believe that the techniques used by the instructor inspire one to learn how to think more than to learn what to do. The hopeful outcome that any instructor wishes to ignite is for trainees to have an Alleluia epiphany. As teachers will tell you, this is a wonderful euphoric moment for them knowing they have “gotten through” to their students.

Training in the workplace is no different. My observation of most of the people, especially in the work groups I participated in, was that they seemed very honest, open and interested in change in order to improve the way we do things now. We did not dwell on faulty current processes as much as we were eager to learn from the instructor how to improve. In my mind, this speaks volumes.   

While in college, studying for my degree in Applied Behavioral Science, we took various personality tests which are still popular to this day; Keirsey-Bates and Myers-Briggs; MBTI®, to name a few. In this training session, we took the “DiSC” personality test. The practicum here is to discover more about ourselves and how we relate to others. As a company that studies human behavior and advises best practices in the workplace, I believe this to be one of best foundations of communication. After this particular exercise learning about DiSC, I found a comparison of personality tests online. My MBTI® score is ENFJ; sensing, intuitive and feelings, a natural pedagogue, and the DiSC score is “i” which equates to the MBTI ENFJ.

Once we were knowledgeable about our own and others’ scores, we found it much better to relate later on when we were in problem solving teams. As far as taking what we learned from the classroom to the real world, we worked on a real company problem which we had methodically concluded was top priority. All notes and flip charts were saved and the entire session was videotaped and individual teams were recorded at their tables.

I believe our training was a huge success. I felt good about learning something new. I felt enlightened to be on the cusp of change. I had several epiphanies myself; one of which was learning how to brainstorm in a newer and better way than the old Quality Circles. I learned a lot about myself and my colleagues as well.

Finally, training is only as good as the trainer. Mr. Dille, was our instructor and being an “I” (from DiSC) himself, he is highly knowledgeable on the subjects he presents; lively and enthusiastic, funny, attentive, timely, and made us want to learn more. Mr. Dille returns in October to continue more training sessions with us, and not only am I looking forward to it, but I strongly feel it’s worth every dime!

 

 

Brown Bag Lunch

When lunchtime rolls around at work what do you do? For as long as I can remember, I have packed my lunch.  All through grade school and high school I bought lunch at school once in a blue moon.  As a kid, I always anticipated what treat would be in my lunch and what flavor juice box I would get.  I liked knowing that my mom would pack something that I liked and I didn’t have to wait in the lunch line. Continue Reading →