In the early sixties, Stanley Milgram conducted a series of experiments to investigate how people behave when placed in difficult situations. The results from the study have been used as the foundation for other studies for several years. Many people do not consider what the studies mean in the context of the workplace. However, the studies provide insight into why employees behave the way they do.
The studies, conducted at Yale University, involved an authority figure and a participant. The participant was seated in a chair with a control panel. The authority figure or experimenter stood next to the participant and gave instructions to the participant. The participant was told that in another room a different participant or the “learner” was seated. The authority figure read different words aloud and waited for an answer from the learner. Continue Reading →