Three Components of a Killer Exit Interview

by Kyle Lagunas

Fact: When an employee leaves, all of the time, energy and resources you invested in them walks out the door. Though some organizations will have employees take a brief exit survey, they’re doing little to learn how the company can better attract and retain top talent in the future.

A formal process for managing the end of an employee’s lifecycle–offboarding–is an HR department’s diamond in the rough. They’re your last chance to capture honest feedback from an employee. But you should be doing more than just collecting data. “The organizations that get offboarding right are able to capture feedback and make it actionable,” says Lars Schmidt, Director of Talent Acquisition at NPR. Continue Reading →