The Work Group and Employee Engagement

Posted on January 15, 2013 by TNS Consulting Team (via Scott Spayd)

While catching up with a friend over Christmas, the topic of work came up. My friends and I are still relatively new to the workforce and adjusting to the vanished Christmas break and long hours spent at the desk. When talking about workload, one of my friends said to me, “Gail, you can handle working long hours because you actually like the people you work with.” Never before had I stopped and thought about this, but quickly my academic background made the connection to employee engagement.

My friend described the work environment she was currently in and how her work group all but got along. She has either felt that her coworkers look at her as an “inexperienced, unknowledgeable youngster” or there were some that clearly weren’t the best in communicating. In talking more, she said she was considering looking for a job but was afraid that maybe this was the norm and feared ending up in a worse situation. Thank goodness I could share my perspective!

What is striking about this situation is that it has almost nothing to do with the organization itself but the people that my friend works with that have caused her to feel so unattached to her organization. The people we work with have a significant impact on how we feel about our jobs.

Our global panel study revealed that 70% of employees feel their work groups cooperate well together. This statistic implies that the majority of employees generally get a long with their work groups in the workplace. The important thing to remember about work groups is that it is not all about being best friends with those in your work group, but it is about cooperating with one another to accomplish a job or project.

What are your thoughts on work groups and employee engagement? Do you believe there is a relationship?

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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