Too Engaged?

Posted on March 11, 2013 by TNS Consulting Team (via Scott Spayd)

Organizations of course want engaged employees. Engaged employees are highly sought after and desired by organizations. We don’t often stop and consider what happens if employees are too engaged. Is this a bad thing?

You may be wondering what the answer is to whether or not there should be reason for concern with employees that are overly engaged. The tough part is that there is no right or wrong answer. Employee engagement is not a simple “one size fits all” concept. Why is this? Because as human beings, we all have different situations and circumstances that motivate us in the workplace.

Let’s take a moment to examine characteristics of engaged employees and peel back the layers. One of the top qualities of engagement is the ability to come up with new ideas. While this is a positive for organizations looking to move forward in the business world and implement new changes, it is not for every organization. For example, if an organization’s goal is not to “be the best” and is more focused on maintaining the status qua, a highly engaged employee may not be fulfilled. After all, it is not rewarding to have your ideas shot down time and time again.

A second value that engaged employees have is working until the job is finished. Highly engaged are not likely to leave for the day when the going gets tough. They stick it out and work until the job gets done, no matter how long it takes. I can’t think of an organization that wouldn’t want this type of employee who devotes that much time and attention to their work, but it does come with a price tag. Even highly engaged employees need a break from work and a chance to have a life outside of work.

The highly engaged employee who doesn’t know when to stop can have consequences. Working too much can be a bad thing because it creates an unhealthy balance. It can be difficult for the engaged employee who doesn’t want to stop working to stop working when it really is necessary. For examples, it can be hard to convince this type of employee to go on vacation or take a day off.

What do you think, can engaged employees be destructive?

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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