Too Much Talk, Not Enough Action

Posted on September 13, 2013 by TNS Consulting Team (via Scott Spayd)

As social beings, we have an innate desire to build relationships with others. Some of us are more extraverted and interested in cultivating these relationships than our introvert counterparts, but nonetheless, employees must communicate with others in the workplace. With this communication can come the potential for one of the silent but deadly counterproductive work behaviors.

Let’s walk through an employee’s typical day at the office. You arrive at your office and what is the first thing most employees do? Typically, employees will talk with their coworkers and “catch up” for a little bit. Now, this is not to say that every employee is bright eyed and chatty first thing in the morning. If you’re like me, mornings are difficult and I’d rather not to anyone for a bit. However, I’ve noticed in my workplace that often a half an hour can suddenly vanish.

Later on in the morning, most of us tend to get the mid-morning munchies or maybe you’re like me and ready for that second cup of coffee. Before you know it, you find yourself mingling in the break room waiting for that sweet aroma of brewing coffee.

Lunchtime can vary greatly depending on how the structure of your organization or department is and whether or not your coworkers eat together or solo. I have worked at organizations where everyone sits together and organizations that everyone does their own thing. The point is that lunchtime can be lengthy if you’re not careful.

Part of being a responsible and productive employee is learning to balance work and socialization. It is easy for me to talk to one of my coworkers on the phone and suddenly realize a half an hour has gone by. While it is important to maintain strong relationships with coworkers, it is just as important to maintain productivity.

How do you balance productivity and socialization? What techniques have you found to be helpful?


TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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