Work Groups and Employee Engagement

Posted on February 28, 2013 by TNS Consulting Team (via Scott Spayd)


Today’s workplace utilizes working in groups more than ever. Organizations have realized that part of working with a lean number of employees is group work. Employees depend on one another and make the most of each other’s skills and abilities.

Our global panel revealed that 70% of employees feel that members of their work group show a high level of engagement. This statistic speaks volumes when we consider the importance of work groups. The hope of course is that when working in a highly engaged group, individual employees will also feel engaged in their jobs.

How many people work independently and without any other person? While there are many professions that work independently, a great majority require working with others. Working with others is a part of life and helps us grow in our careers. For example, an employee at a small organization that makes up the entire IT department may be the only person in his department, but that does not mean he works alone. This person interacts with other departments and must work with most of the organization. In a broader sense, the organization could be the “work group” for this individual.

In my past experiences, work groups can be a “make it or break it” influence on my feelings toward a job or a group project in school. When you work with good workers, it makes you feel better. My current work group has enhanced my work experience in the most positive way possible. My daily work may be challenging and overwhelming, but working with a great group builds me up when it is difficult. We help one another and have a mutual understanding that we learn best from each other and no question is a stupid question.

I have also heard from friends and family how a bad work group can be destructive. It is hard to be engaged at work when you cannot get a long with the people you have to work with every day. The implications? Organizations realize how difficult work groups can be detrimental and most take this in mind during interviews when rating on personality.

How has your work group influenced your engagement level? Does it help or hurt your level of engagement?

TNS Consulting Team (via Scott Spayd)

About TNS Consulting Team (via Scott Spayd)

Great companies know that it takes highly engaged employees to retain customers and make their brand promise come alive. To make the connection between your employees, customers and brand, you need a partner with deep expertise across several areas. Only KANTAR TNS has over two decades of employee survey experience, as well as access to the consultative and research resources of the world’s largest customer satisfaction benchmark database and brand analytics research. Whether you have 200 employees or 200,000, Kantar TNS has the expertise and the advanced measurement, reporting, and follow up tools you need to deliver on your employee and customer brand promise.

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